Finding out that your kid has been cyberbullied is emotional for parents. You or your kid might want to retaliate, but it's best to help your kid defuse the situation, protect himself, and make rational efforts to put a stop to the bullying. Here are the immediate steps we recommend for parents:

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• Reassure your child that you love and support him or her.

• Help your child step away from the computer or device and take a break.

• If you can identify the bully, consider talking with the parents.

• Consider contacting your kid's school. If bullying is happening online, it might be happening offline, too.

• Empower your kid with specific steps he or she can take.